Terms & Conditions



Dear Customer,

We inform you that the General Conditions of sale indicated below, indicate,  pursuant to the regulations in force for consumer protection, the conditions and methods to proceed with the purchase online on the site www.chiodospecs.com of the products of your interest in a safe, easy and convenient way. Therefore we invite you to read and accept them in order to proceed with the purchase.



For the purpose of these Terms and Conditions, the following definitions apply:

“Portal”: the web site www.chiodospecs.com, through which users can make purchases;

“User”: generally, the subject holder of an Account;

“Account”:the user’s profile, accessible with specific credentials of access released by the Supplier during the registration;

“Supplier”: The company ChiodoSpecs S.r.l., based in Rome, Via san Claudio 87a, Rome, VAT n. 14844591009;

“Contents”: all contents on the Portal, excluding personal data and what is entered by Users



These general conditions of sale govern the sale of products marked by Chiodo Specs srl, a company based in Rome, Via San Claudio 87a, Rome, VAT n.14844591009,through the webs site www.chiodospecs.com to consumers and to users who act with the purpose related to business activity.

These general conditions have effect from the date of their acceptance by the customer on the site, which is in effect as acceptance pursuant to art. 1341 of the civil code.

The company reserves the right to modify the present general sales conditions at any time, reporting them on the site.

It excludes any contractual or extra contractual liability of the company for direct or indirect damages or to persons or property caused by the nonacceptance, even if partial, of an order.



To proceed with the purchase, the Customer must complete the procedure by providing the requested information and personal data and indicate an e-mail address, as required, in the appropriate section of the Website.

The Customer is required to read carefully the General Conditions; the customer is obliged to accept these terms and conditions by clicking in the box market with the words “I accept the terms and conditions of use”.

The Customer expressly authorizes the Supplier to send to his/her email address also through appropriate links to the relevant pages of the Site, this Contract, including the relevant General Conditions,any eventualparticular conditions, as well as all communications relating to the execution of this Contract. The customer acknowledges that this contract, including the relevant General Conditions, any eventualparticular conditions and all the relative modifications from time to time in force, can be printed on paper or downloaded by the customer himself.



All the contents present on the Portal such as, for example, but not limited to, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on chiodospecs.com, including menus, web pages, graphic, colours, schemes, tools, fonts and website design, diagrams, layouts, methods, the processes, functions and software that are part of chiodocchial.com, are the exclusive property of Chiodo Specs srl, and therefore protected by copyright and protected by any other intellectual property right.

It is strictly forbidden to use, copy, reproduce, transmit, sell, license or, in any case, make any use of the contents, by the User, for purposes different from those foreseen by these Terms and Conditions, in the absence of prior written authorization from the Supplier. The Supplier reserves all rights not expressly granted on the portal and its Contents.

All Users are expressly forbidden to copy, record, disclose and/or disseminate the contents of the Portal in any way, without the prior written authorization of Chiodo Specs Srl.



The availability of the products refers to the actual availability at the time the customer places the order.  This availability must however be considered indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.

Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the customer will be informed immediately by e-mail.


The purchase of products takes place through the access to the site. For each of the products is available on the site a description containing its main characteristics. All the information in support of the purchase are intended as a simple general information material.

It is understood that the image accompanying the product description may not be fully representative of its characteristics, but differ in color, size, accessory products in the image, due to the internet browser and/or monitor used.

The correct order is confirmed by Chiodo Specs Srl by an e-mail reply,sent to the email address communicated by the customer at the time of registration.

This confirmationmessage will include an “order number” to be used in case of any communication with the company. The message will report all the data entered by the customer who undertakes to verify its correctness and to promptly communicate any corrections.

In case of non-acceptance of the order Chiodo Specs Srl guarantees timely communication to the customer.



All sales prices of the products indicated on the website www.chiodospecs.com are expressed in Euro and include VAT.

 The shipping costs, charged to the customer, are not included in the purchase price but are indicated and calculated at the time of the conclusion of the purchase before the payment is made.

All prices include the statutory value-added tax but do not include delivery costs, custom charges, tariffs or other taxes of any kind, which may vary from country to country, as well as any additional charges such as special packing, insurance or similar cost. therefore, any delivery expenses and custom charges shall be paid by the user who purchases the products. in particular, custom charges shall be paid by the user directly to the customs authorities when the products arrive at the destination country of the user, in addition to price paid to Chiodo Specs through the site.


Prices may vary with no obligation of advanced notice and the only correct price is to be considered the one indicated at the time of order confirmation.

Payment can only be made by Paypal and Credit Card and the amount shall be debited/charged when sending the order confirmation email.



For each order placed Chiodo Specs Srl issues a sales document of the material shipped. For the issuance of the invoice, the information provided by the customer at the time of order shall be deemed authentic.

Delivery costs are charged to the customer and are indicated when the order is placed.

No responsibility can be attributed to Chiodo Specs Srl in case of delay carrying out an order or in the delivery of the order. At the time of the delivery, the customer is required to check:

  • That the packaging is intact, neither damaged, nor wet or otherwise altered;
  • That the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or to the packaging or the mismatch of the indications must be immediately notified to the courier by placing the WRITTEN GOODS UNCHECKED on the courier’s delivery note. Once the courier’s document is signed, the customer cannot make any objection about the characteristics of the packaging delivered.

In case the packaging that remains in storage in our warehouse is not collected within 5 working days, due to the impossibility ofthe courier to deliver the package to the customer at the address specified when ordering, the order will be cancelled.



In case of receipt of non-conforming or defective products, the customer has the right to the restoreof conformity of the product without expenses by repair or replacement of the product. The customer can exercise this right if the defect occurs within two years from the delivery of the goods and reports the defect to the Supplier within two months from the discovery.



Pursuant to and within the limits of Art. 64 of Legislative Decree 6 September 2005, n. 206, the customer qualified as Consumer, has the right, within 14 days from receipt of the purchased products, to exercise the Right of Withdrawal, consisting in the right to return the products received and to obtain the reimbursement of the price paid.

The right applies to all products contained on www.chiodospecs.com. Also pursuant to the aforementioned Legislative Decree 206/2005, it is specified the Right of Withdrawal is exclusively reserved for the consumer customer,i.e. only for individual who purchase products for their own use and their purposes are not related to professional activity, i.e. they do not make the purchase indicating VAT number when ordering.

To make use of the right of withdrawal, the customer must contact Chiodo Specs Srl via email at the address:info@chiodospecs.it.

Once the communication is received, Chiodo Specs srl, will inform the customer of the methods and number of return.

The customer must make the shipment at the address communicated by Chiodo Specs Srl promptly and in any case no later than 14 days from the date on which it has communicated the exercise of withdrawal.

The transportation costs and the responsibility of the goods during shipment, as required by current regulations, are charged to the customer. It is therefore advisable to insure the products at the courier, taking care to carefully pack the goods, where possible by inserting it in an external box, avoiding to damagethe original packaging with adhesive tapes, labels, etc.. The product must be returned intact in the original packaging complete in all its parts. In case parcel damage occurs during the return,Chiodo Specs srl, will communicate it to the customer within ten working days of receipt of goods, allowing the customer to make an official complain to the courier used for the transport. The damaged goods will be made available for return and the withdrawal request will be cancelled at the same time. Without prejudice to any costs for the restore forascertained damages, Chiodo Specs Srl, will refund within 30 days and in any case not before receiving the goods purchased, the full amount of the purchased products through bank transfer to the account indicated by the customer or refund on the paypal account. The right of withdrawal willdecade if the products are returned damaged (for reasons other than transport) or incomplete, or for missing parts, accessories and components, including instructions manuals, licenses, guarantees, etc…



The supplier does not assume any responsibility for disservices due to force majeure of unforseeable circumstances, even if they are depend on malfunctions and disservice of the Intenet, if it fails to execute the order within the time stipulated in the contract.



Should a present or future provision of this conditions be or become totally or partially invalid and/or ineffective or should there be a gap, the remaining provisions will in any case remain valid and effective. It is understood that Chiodo Specs Srl and the Customer undertakes to negotiate in good faith the integration of the gap or the replacement of the null and/or ineffective clause with the aim of achieving the same results as the invalid or ineffective clause and to safeguard the economic substance of the contract.



Chiodo Specs collects personal data about its customers on the website, including those through cookies. Cutomers can disable cookies by following the instructions provided by the browser.

The data collected by Chiodo Specs are used to process the orders placed on the site, manage the customer’s account, analyze the orders and if the customer has chosen this option, sends commercial material, newsletters, offers promotional and /or sales information, unless the customer no longer wishes to receive such communications from Chiodo Specs srl.

The data of Chiodo Specs are confidential for the purpose of the contract, of its execution and in compliance of the law.

Customers can unsubscribe at any time by logging into their account or by clicking or the hyperlink provided for this purpose at the bottom of each offer received via email.

The data may be disclosed, in whole or in part, to the service providers of Chiodo Specs involved in the ordering process.

According to the General regulation on the protection of personal data 679/16, the customer has the right to access, rectify, oppose (for legitimate reasons) and delete his personal data. This right can be exercised by sending an email to info@chiodospecs.com or by sending a letter to Chiodo Specs Srl a company based in Rome, Via San Claudio 87a, Rome.

It should be noted that the customer must be able to prove his identity, either by scanning an identity document or by sending a copy of his identity document to Chiodo Specs.



The sales contract between the customer and Chiodo Specs srl is concluded in Italy and governed by the Italian law. Unless otherwise stated, the Italian law applies on the subject.

For the resolution of civil and criminal disputes arising from the conclusion of this contract of distance selling,  if the customer is a consumer, i.e. an individual who purchases the goods for purposes not related to his professional activity, or does not make the purchase indicating in the order a reference of VAT number, the territorial jurisdiction is that of the Jurisdiction of the Court of its place of residence;in all other cases, the territorial jurisdiction is exclusively that of the Court of Rome, headquarter of the Company Chiodo Specs Srl .